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Not receiving emails for CE credentials or password reset - round 2

  • 25 June 2024
  • 5 replies
  • 38 views

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Starting a new thread here since i didn’t get a response. 

 

I haven’t received any emails, nothing in spam,  waited hours/days.   can’t log in, someone please help.

 

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Best answer by Aaron.Gleason 25 June 2024, 14:42

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Userlevel 4
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There are multiple threads on this topic including one I answered yesterday. 

1. Contact your IT department to see if they filtered the email.

2. Have your IT department allow-list emails from the automationanywhere.com domain.

3. Sign up using Gmail.

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Hi Aaron, 

 

  I tried google account, that didn’t work either.. 

 

Jeff

 

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I re-signed up for gmail and I recieved a dup account email that let me finally set a pw and log in. 

all set.

Userlevel 3
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Hello @JeffTay

We apologize for the inconvenience you are experiencing.

I have reached out to our internal team to get advice on next steps and will follow up as soon as we hear back.

Thank you for your patience.

Pathfinder Community Team
 

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Hello, I am new to Automation Anywhere and I have registered for community edition and haven’t received emails yet. Can anybody please suggest?

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