Not receiving email with Community edition credentials and password

Question

I signed up to request CE access and received the email with link however I did not receive any credentials. I have tried the forgot password link numerous times and no email is generated. I have checked my junk folder and have had my system admin check quarantined messages - nothing has been sent.

I have searched the forums and noted this issue has occurred for numerous users in the past, however I did not see any published solutions.

Please advise.

Aaron.Gleason · Accepted Answer

As with other threads (remember to search!), check with your IT department to see if they filtered it and if they can allow-list emails from the automationanywhere.com email domain.

If that fails, use Gmail to sign up.

JeffTay · Answer

Hi I tried with Gmail and my .edu and haven’t received either..

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