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GaneshY103994
Ground Control | Tier 1
November 7, 2023
Solved

not able to delete local device

  • November 7, 2023
  • 12 replies
  • 464 views

I had registered local device in community edition, but it shows disconnected now.

To reset/re install the agent, I want to delete the local device, but it shows message “Cannot delete device, as it is part of an active bot deployment”.

I can see 1 activity in Status = “Pending Execution” and current action = “Connecting to device ...”

I’m not able to see stop/delete option to remove this activity to free up the device.

    Best answer by ahliew

    Hi, I encountered the same issue last week and following the steps in the article linked below solved it for me:

    A360: "BOT stuck in In Progress Stage and not able to move it to history" or "BOT stuck in Pending execution Stage and not able to move it to history" (automationanywhere.com)

    12 replies

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    lakshmi_mp
    Navigator | Tier 3
    November 7, 2023

    Hi @GaneshY103994 ,

     

    https://chandmohammad.hashnode.dev/how-to-reset-your-automation-anywhere-device-using-api-in-postman-a-step-by-step-guide?_fsi=wEzotsuN

    Check this above link and make changes

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      lakshmi_mp
      Navigator | Tier 3
      November 7, 2023

      Hi @GaneshY103994 ,

      Refer the above thread it will be helpful

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