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  • My device is connected & bot agent running. when i try to use "capture" for an application, my apps will not refresh. It looks like it's trying but nothing happens. I did not have this problem when i was on the other day. i have restarted my comp
My device is connected & bot agent running. when i try to use "capture" for an application, my apps will not refresh. It looks like it's trying but nothing happens. I did not have this problem when i was on the other day. i have restarted my computer

Hi @Elisa Silverglade Rader​ ,

 

It usually subsides after a while, when you click away, and if it persists then you could try restarting the Bot Agent and try once more.

 

Kind Regards,

Ashwin A.K

Thanks for the reply. Unfortunately when it subsides, it still has not populated open apps. I tried doing another bot and discovered that I can’t browse my computer either. My connected device has been updated and shows that it’s connected.

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