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Missing Courses in Agentic Process Automation – Partner Practitioner Program

  • November 25, 2025
  • 8 replies
  • 68 views
M
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Hi Team,

I’m currently enrolled in the Agentic Process Automation – Partner Practitioner Program, but I’ve noticed that two required courses are missing from my learning plan:

  • Automation Anywhere Platform – Overview

  • Agentic System

Because these courses are unavailable, I’m unable to complete the program and earn the corresponding badge.

Could you please help me with this issue or guide me on how to get these courses added?

Thank you!

Best answer by Aaron.Gleason

​@Malups  ​@mhisham  ​@Padmakumar  I’m going to look at this immediately.

Looking closely, it appears some of the information isn’t complete. I’ll see what I can piece together and make changes. 

Please email me directly at aaron.gleason@automationanywhere.com so we can have faster back-and-forth communication as I try to sort this out.

Thank you.

 

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    8 replies

    Padmakumar
    Premier Pathfinder | Tier 7
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    • Padmakumar
    • Premier Pathfinder | Tier 7
    • November 25, 2025

    Hi ​@mhisham,

     

    Kindly get in touch with the University support team at the below mail ID on this.

     

    learning@automationanywhere.com

     

    Padmakumar
      M
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      • mhisham
      • Author
      • Cadet | Tier 2
      • November 25, 2025

      Hi ​@Padmakumar 

       

      Thank you for the suggestion. I’ve already tried reaching out to the University support team, but I haven’t received any response yet.

       

        Padmakumar
        Premier Pathfinder | Tier 7
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        • Padmakumar
        • Premier Pathfinder | Tier 7
        • November 25, 2025

        Hi ​@Padmakumar 

         

        Thank you for the suggestion. I’ve already tried reaching out to the University support team, but I haven’t received any response yet.

         

        Ideally, they should respond promptly. However, I would recommend giving them some time to revert back, as they are the only one who can assist you on this. 

        Padmakumar
          M
          Cadet | Tier 2
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          • Malups
          • Cadet | Tier 2
          • November 25, 2025

          Hi ​@Padmakumar 
          I’m also experiencing the same issue . I have already sent emails to "support@automationanywhere.com"  and "learning@automationanywhere.com" , but I haven't received any response yet.

           

            Aaron.Gleason
            Automation Anywhere Team
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            • Aaron.Gleason
            • Automation Anywhere Team
            • Answer
            • November 25, 2025

            ​@Malups  ​@mhisham  ​@Padmakumar  I’m going to look at this immediately.

            Looking closely, it appears some of the information isn’t complete. I’ll see what I can piece together and make changes. 

            Please email me directly at aaron.gleason@automationanywhere.com so we can have faster back-and-forth communication as I try to sort this out.

            Thank you.

             

              M
              Cadet | Tier 2
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              • Malups
              • Cadet | Tier 2
              • November 25, 2025

              Hi ​@Aaron.Gleason 
              Thank you for checking on this.

              We are now able to see all the courses. We’ll continue to monitor and let you know if we encounter any further issues.

              Thanks again for your support.

                Aaron.Gleason
                Automation Anywhere Team
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                • Aaron.Gleason
                • Automation Anywhere Team
                • November 25, 2025

                ​@Malups ​@mhisham  🤔  I’m not sure if it was something I fixed… Feel free to email me directly if you run into any further issues. 

                  M
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                  • mhisham
                  • Author
                  • Cadet | Tier 2
                  • November 25, 2025

                  Hi ​@Aaron.Gleason 

                  The issue is resolved on my end as well. Thank you for your support.

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