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Local device not connected and Bot stuck

  • Apr 11, 2023 7:35 AM UTC
  • 5 replies
  • 263 views

I have a bot in pending activity and the code i’ve deleted. How can I delete the pending execution bot form ‘in pending activity’?

Second my local device is disconnected.

 

Best answer by Tamil Arasu10

Hi @ankit.goel ,

please check out this link. it might be helpful

Cannot delete a device as it is a part of active bot deployment


https://chandmohammad.hashnode.dev/how-to-reset-your-automation-anywhere-device-using-api-in-postman-a-step-by-step-guide?_fsi=wEzotsuN

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5 replies

Tamil Arasu10
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  • Apr 11, 2023 7:44 AM UTC

Hi @ankit.goel ,

 

Please check the device is connected or not.

If is not connected, kindly follow the below steps,

  • Delete the Device
  • Install new bot agent and check the correct credential from the domain or workgroup you are using A360.

 


  • Author
  • Cadet | Tier 2
  • Apr 11, 2023 7:48 AM UTC

I am getting error while deleting the device 

I have also tried Installing new bot agent , that also didn’t helped. My device is still disconnected.


Tamil Arasu10
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  • Answer
  • Apr 11, 2023 7:56 AM UTC

  • Author
  • Cadet | Tier 2
  • Apr 11, 2023 8:11 AM UTC

Thankyou so much @Tamil Arasu10 . It worked. 


Tamil Arasu10
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  • Apr 11, 2023 8:18 AM UTC

Great. Thanks for the update.