Skip to main content
Question

Import bot From enterprise to community too long and failed


Forum|alt.badge.img+3

Hello, I'm created bot from enterprise, then my creation bot import to community edition. Then, I'm import bot and takes long time and finally i got popup no connection, Finally, I tried again and takes long time again more than 15 minutes and my community Edition signed out, could you help for this case about import bot and reduce time import bot?

 

 

Attach Error 1:

Error 1 

Attach Error 2:Error 2

7 replies

Ashwin A.K
Forum|alt.badge.img+8
  • Navigator | Tier 3
  • 2445 replies
  • November 7, 2021

Hi @Jason Christian​ ,

 

If the Import is taking too much time, then I would suggest Exporting the Bot from Enterprise without its dependencies.

This way, the file size will be less, and the Import will happen much faster.

 

Kind Regards,

Ashwin A.K


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2693 replies
  • November 7, 2021

Hi @Jason Christian​ ,

 

Adding to Ashwin's point, check your internet speed as well. Normally it will not that long for import.

 

Thanks,

ChanduMohammad S


Forum|alt.badge.img+3
  • Author
  • Cadet | Tier 2
  • 6 replies
  • November 7, 2021

Thanks for your suggestion, unfortunately when I exporting bots, I checked review dependencies, it's empty.

 

Also I test my connection good without request time out.

 

Attached my speed test:

speedtestwith all your suggestion, I still got same problem


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2693 replies
  • November 7, 2021

Hi @Jason Christian​ ,

 

Can you create another Bot export package with smaller name without any special characters and give a last try.

 

if this is not working please place a support ticket with AA.

 

Thanks,

ChanduMohammad S


Tamil Arasu10
Most Valuable Pathfinder
Forum|alt.badge.img+16
  • Most Valuable Pathfinder
  • 3275 replies
  • November 8, 2021

Hi @Jason Christian​ ,

Can you please give it a try using chrome browsers?


Forum|alt.badge.img+3
  • Author
  • Cadet | Tier 2
  • 6 replies
  • November 10, 2021

Thank you for all answers, now I solved my import bot with myself, when exporting bot, after dependencies, I forgot check exclude bot packages, then my bot have a little size than I uncheck exclude bot package for faster loading import bot.


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2693 replies
  • November 10, 2021

Great @Jason Christian​ , Thanks for sharing the solution here.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings