Skip to main content
Question

I'm having trouble getting my bot to deploy to my computer. I am trying to open a simple website and cannot get it to deploy.

  • January 20, 2022
  • 5 replies
  • 135 views

This problem seems to happen intermittently without a rhyme or reason. Sometimes it works on the first try and sometimes it will spin for quite a while. I've tried uninstalling and re-installing the desktop app, restarting the AutomationAnywhere service via Task Manager, restarted the computer, created copies and new bots as tests and cannot seem to find a pattern or reason why this will not work. Has anyone has a similar experience and discovered a solution?

5 replies

Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2694 replies
  • January 20, 2022

  • Author
  • Cadet | Tier 2
  • 2 replies
  • January 21, 2022

Hi Chandu,

 

I think the link you pasted is incomplete. I tried to open it on multiple devices and it wouldn't work. Could you try again? Thanks!


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2694 replies
  • January 21, 2022

Hi @Lauren Schwartz​ ,

 

Link is working fine for me, Pasting steps below,

 

  1. As a workaround disable the  'Automatically detect proxy' from windows proxy settings with bot agent re-install.
  2. Please contact your IT to check the proxy server configuration or firewall configuration to fix this timeout.

 


  • Author
  • Cadet | Tier 2
  • 2 replies
  • January 22, 2022

image.pngThanks Chandu. For option 1, this didn't help the bot download dependencies. SOmetimes it worked with the option on, and sometimes it didn't and vice versa when I tried turning the setting off.

For option 2, I don't have IT. I'm a student trying to use the software for a class project. Automation Anywhere support instructed me to post my question here and wouldn't help me over the phone.

 

Looking at my "in progress activity" it looks like I have a bunch of bots still trying to run but can't download dependencies. Any suggestions? I can't delete the pending runs either.

image.png


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2694 replies
  • January 24, 2022

Hi @Lauren Schwartz​ ,

 

Try restarting the Bot Agent Service and give a shot?


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings