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I have trouble with connecting to my local device. I downloaded the chrome extension but when I try to connect my device I see the warning that is unable to reach the device. Can anyone who understands this problem reason help me to solve this?

  • December 16, 2021
  • 7 replies
  • 42 views

I have trouble with connecting to my local device. I downloaded the chrome extension but when I try to connect my device I see the warning that is unable to reach the device. Can anyone who understands this problem reason help me to solve this?

7 replies

Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2694 replies
  • December 16, 2021

Hi @ECEM KARADUMAN​ ,

 

Can you share error screenshot?


  • Navigator | Tier 3
  • 26 replies
  • December 16, 2021

You might want to check with your IT to white list the A360 URL.

Or use your own wifi at home to test it to check too.


  • Navigator | Tier 3
  • 26 replies
  • December 16, 2021

You can also try using Edge to figure out if it's the issue with whitelist, as the reason could vary.


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  • Most Valuable Pathfinder
  • 2694 replies
  • December 17, 2021

  • Author
  • Cadet | Tier 2
  • 2 replies
  • December 18, 2021

error pageHi @ChanduMohammad S​ 

This is the page that I saw when I tried to connect my device.


  • Author
  • Cadet | Tier 2
  • 2 replies
  • December 18, 2021

Hi, @ChanduMohammad S​ 

I also couldn't load the website. Can you help me fix this problem, please?

 

error page -2


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2694 replies
  • December 19, 2021

Hi @ECEM KARADUMAN​ ,

 

PFA Article.


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