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Cadet | Tier 2
December 16, 2021
Question

I have trouble with connecting to my local device. I downloaded the chrome extension but when I try to connect my device I see the warning that is unable to reach the device. Can anyone who understands this problem reason help me to solve this?

  • December 16, 2021
  • 7 replies
  • 86 views
I have trouble with connecting to my local device. I downloaded the chrome extension but when I try to connect my device I see the warning that is unable to reach the device. Can anyone who understands this problem reason help me to solve this?

    7 replies

    Most Valuable Pathfinder
    December 16, 2021

    Hi @ECEM KARADUMAN​ ,

     

    Can you share error screenshot?

    Chand
    Navigator | Tier 3
    December 16, 2021

    You might want to check with your IT to white list the A360 URL.

    Or use your own wifi at home to test it to check too.

    Navigator | Tier 3
    December 16, 2021

    You can also try using Edge to figure out if it's the issue with whitelist, as the reason could vary.

    Most Valuable Pathfinder
    December 17, 2021
    Cadet | Tier 2
    December 18, 2021

    error pageHi @ChanduMohammad S​ 

    This is the page that I saw when I tried to connect my device.

    Cadet | Tier 2
    December 18, 2021

    Hi, @ChanduMohammad S​ 

    I also couldn't load the website. Can you help me fix this problem, please?

     

    error page -2

    Most Valuable Pathfinder
    December 19, 2021

    Hi @ECEM KARADUMAN​ ,

     

    PFA Article.

    Chand