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Cadet | Tier 2
December 27, 2021
Question

I am unable to connect my personal PC under local device settings with A360. Control room URL :https://community.cloud.automationanywhere.digital/

  • December 27, 2021
  • 4 replies
  • 141 views

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    4 replies

    Most Valuable Pathfinder
    December 27, 2021

    hi @Venkata Naga Pavan Kumar Ravipati​ 

    You need to delete first existing device that you have added to your CR.

    To do that --> go to Manage --> Device --.delete device

     

    Once you done with above steps then try to add , it will work

     

    image 

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    December 27, 2021

    Hi @Venkata Naga Pavan Kumar Ravipati​ ,

     

    Follow below steps

    1) Go to devices - remove the device which is listed

    2) now try to Add device (by clicking 1st icon on table - Add Local Device)

    3) Restart the BOT AGENT from services

     

    https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html

     

    Automation anywhere Solve error : System Allows only single ...

    _Tamil_
    Cadet | Tier 2
    December 27, 2021

    Thanks Everyone for support. issue was resolved post deleting existing devices and uninstalled bot agent old version and rebooted the machine and installed the new bot agent version.

    Ashwin A.K
    Navigator | Tier 3
    December 27, 2021

    Hi @Venkata Naga Pavan Kumar Ravipati​ ,

     

    Have you tried hitting the Refresh Icon under the Properties Tab?

    Does your device Hostname show up?

     

    If not, then you have to delete the Device and try adding it once more under Manage.

     

    Kind Regards,

    Ashwin A.K

    Blogs at TheCodingTheory - https://www.thecodingtheory.com