Question

I am not receiving emaul with CE password reset

  • 6 February 2024
  • 5 replies
  • 47 views

Badge +1

Hi, I forgot my CE password and I am nat receiving the reset password email. Can someone help me? 


5 replies

Userlevel 2
Badge +10

I faced a similar Issue. But received the mail after a few hours. I just did nothing. FYI, I had a good network and everything and kept refreshing my mailbox too for a while. 

Badge +1

Thanks I will wait then. How many houers did you wait if you remember? 

Userlevel 2
Badge +10

It took me a few hours. I tried resetting at 12:30ish at night and received the mail in the next 3-4 hours.

Userlevel 1
Badge +3

you may also reach out to the customer support team and report your issue. they always reply on time

Badge +1

if you already requested for the Reset Password email, try looking for it in the Junk mails.

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