Skip to main content
Question

I am not receiving email with CE password reset

cristian.bastidas
Forum|alt.badge.img+1

Hi, I forgot my CE password and I am nat receiving the reset password email. Can someone help me? 

5 replies

S
Forum|alt.badge.img+11
  • spandana 4141
  • Navigator | Tier 3
  • 22 replies
  • February 6, 2024

I faced a similar Issue. But received the mail after a few hours. I just did nothing. FYI, I had a good network and everything and kept refreshing my mailbox too for a while. 

cristian.bastidas
1 person likes this
  • cristian.bastidas
    cristian.bastidas
cristian.bastidas
Forum|alt.badge.img+1

Thanks I will wait then. How many houers did you wait if you remember? 

S
Forum|alt.badge.img+11
  • spandana 4141
  • Navigator | Tier 3
  • 22 replies
  • February 6, 2024

It took me a few hours. I tried resetting at 12:30ish at night and received the mail in the next 3-4 hours.

A
Forum|alt.badge.img+3
  • Ahmedhd
  • Navigator | Tier 3
  • 21 replies
  • February 6, 2024

you may also reach out to the customer support team and report your issue. they always reply on time

K
Forum|alt.badge.img+1
  • k.sarmiento2
  • Cadet | Tier 2
  • 4 replies
  • February 7, 2024

if you already requested for the Reset Password email, try looking for it in the Junk mails.

Reply


Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings