I am not able to connect my local device because some process is going on already.

  • 15 June 2022
  • 2 replies

When I check the processes the process that is actually shown in queue is not in the running mode and nothing is pending for that particular bot and still I am not able to remove my device. Attached the SS for the reference

2 replies


I am new. I experienced this too a few times. Logout, Restart, Delete Device, reconnect, maybe deinstall und reinstall and reconnect. Something of that helped.

Hi @Rahul Meena​ 


Please restart the Automation Anywhere Bot agent service

  • Type win+r services.msc/search for Services and then look for the Automation Anywhere Bot agent and do a restart of the service


  • Most of the time it will resolve your issue, if not try deleting your device and add it back
  • If the above steps didn't helped you then go for a re-installation of Bot Agent
  • As a best practice don't directly click on the close icon instead go and stop the bot so that it will avoid your bot getting into queue.


If my solution helped you to resolve your issue select my answer as Best!!