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Cadet | Tier 2
November 1, 2021
Question

I am able to add device to my community edition CR. But while adding device credential am getting error "Not Found-If the problem persists, please contact your system administrator"

  • November 1, 2021
  • 11 replies
  • 159 views

due to this am not able to run any bots in my device and not even another device. getting same error. Attaching error SS.

    11 replies

    Ashwin A.K
    Navigator | Tier 3
    November 2, 2021

    Hi @Manoj Kumar Kewat​ ,

     

    Could you try editing the Credential under Devices in Settings as shown in the screenshot below?

     

    CredentialsThen hit refresh once and try saving it.

    Your hostname will autofill on pressing refresh, and if it doesn't that suggests that there is some issue which prevents your Control Room from connecting with your device.

     

    Kind Regards,

    Ashwin A.K

     

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