Question

How to fix the "Unexpected error getting jar attributes" error in Community Edittion?

  • 3 March 2023
  • 3 replies
  • 255 views

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3 replies

Userlevel 5
Badge +9

@Eduardo Salem 

Ensure to exclude the following Automation Anywhere folders from antivirus exclusion.

1. C:\Program Files\Automation Anywhere\Bot Agent

2. %ProgramData%\AutomationAnywhere\GlobalCache\embedded-resources

3. C:\ProgramData\AutomationAnywhere

4. C:\Program Files\Automation Anywhere

5. C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere

6. C:\Users\username\AppData\Local\AutomationAnywhere

 

if the error persists, delete the content of %ProgramData%\AutomationAnywhere\GlobalCache and try again.

 

HTH

Regards

Userlevel 7
Badge +13

Hi @Eduardo Salem ,

 

Please ensure you have Automation Anywhere folders added to the antivirus exception list. Refer below article for the same.

https://apeople.automationanywhere.com/s/article/A2019-How-to-add-Bot-Agent-into-Anti-Ware-exception-list?_ga=2.120422093.437239864.1666845535-570376023.1573100709

Userlevel 5
Badge +14

@Eduardo Salem  : whitelist  the folder from antivirus  (installation drive :\ programfiles\automationanywhere\botagent )

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