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@Eduardo Salem
Ensure to exclude the following Automation Anywhere folders from antivirus exclusion.
1. C:\Program Files\Automation Anywhere\Bot Agent
2. %ProgramData%\AutomationAnywhere\GlobalCache\embedded-resources
3. C:\ProgramData\AutomationAnywhere
4. C:\Program Files\Automation Anywhere
5. C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere
6. C:\Users\username\AppData\Local\AutomationAnywhere
if the error persists, delete the content of %ProgramData%\AutomationAnywhere\GlobalCache and try again.
HTH
Regards
Hi @Eduardo Salem ,
Please ensure you have Automation Anywhere folders added to the antivirus exception list. Refer below article for the same.
https://apeople.automationanywhere.com/s/article/A2019-How-to-add-Bot-Agent-into-Anti-Ware-exception-list?_ga=2.120422093.437239864.1666845535-570376023.1573100709
@Eduardo Salem : whitelist the folder from antivirus (installation drive :\ programfiles\automationanywhere\botagent )
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