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Hi, The bot (community version) can not open files in a folder created by me on my computer C: drive. Tried also the desktop but with no further success. Why is this and how can I solve the problem?

  • May 3, 2022
  • 4 replies
  • 92 views

Hi, The bot (community version) can not open files in a folder created by me on my computer C: drive. Tried also the desktop but with no further success. Why is this and how can I solve the problem?

4 replies

Tamil Arasu10
Most Valuable Pathfinder
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  • Most Valuable Pathfinder
  • May 3, 2022

If you're facing any errors during the execution, please share the error description or screenshots here.


  • Author
  • Cadet | Tier 2
  • May 4, 2022

Thanks for feedback. Error message looks like this:imageAlso noted now that the error only appears when using the Open command from the Excel advanced package. When using just File-Open it opens the file. I was in contact with internal IT Admin but they could not help :(


Tamil Arasu10
Most Valuable Pathfinder
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  • Most Valuable Pathfinder
  • May 4, 2022
  • No Excel installed: If you do not have Microsoft Excel installed on the device on which you are running bots to automate Excel-related processes, use the Excel basic package.
  • Desktop Excel installed: If you have a desktop version of Microsoft Excel installed on your computer, use the Excel advanced package in your bots.
  • Online Office 365 Excel only: If you are using Microsoft Excel 365 on a web browser, use the Office 365 Excel package for automating tasks related to Excel.

 

Note: If you are using Excel Advance Packages then you need an Office license that should be active


  • Author
  • Cadet | Tier 2
  • May 5, 2022

Thanks, I'm aware of that and my local IT support confirms that I have the Office 365 package installed on my laptop which includes excel.

What else can it be?