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Help ! Community Account user type is not "bot creator" (is Other). Could you help to change "user type" to "bot creator" ?

  • October 16, 2024
  • 6 replies
  • 95 views

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Problem Account : Lily_Chang@compal.com
 

 

Best answer by Aaron.Gleason

Engineering just finished deleting then repartitioning your account. It should be fine now. 

6 replies

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  • Author
  • Cadet | Tier 2
  • October 16, 2024

Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • October 18, 2024

Our engineering team is looking into this.


Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • October 18, 2024

Lily, I'm sorry for the delay. Engineering needs your permission to move your account and then recreate it. Do they have that permission?


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  • Author
  • Cadet | Tier 2
  • October 21, 2024

OK. Please. 


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  • Author
  • Cadet | Tier 2
  • October 22, 2024

We are waiting to use it. If you fix this issue, please help to notify. Thanks !


Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • Answer
  • October 22, 2024

Engineering just finished deleting then repartitioning your account. It should be fine now.