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Hello. This is my second posting, the situation still has not been resolved. I need to delete the Device from my dashboard so that I may reinstall the agent. However, it is still locked on my account stating that a bot is currently being deployed.

  • November 15, 2022
  • 1 reply
  • 40 views
S
Hello. This is my second posting, the situation still has not been resolved. I need to delete the Device from my dashboard so that I may reinstall the agent. However, it is still locked on my account stating that a bot is currently being deployed.

    1 reply

    Padmakumar
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    • Padmakumar
    • Navigator | Tier 3
    • 786 replies
    • December 6, 2022

    Hi @stephen.s ,

     

    You may try the following method.

    1. Stop the BOT Agent service.
    2. Remove the Device by accessing Manage → Devices.
    3. Restart the BOT Agent service.
    4. Add the Device again.
    Padmakumar

    Reply


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