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stephen.s
Ground Control | Tier 1
November 15, 2022
Question

Hello. This is my second posting, the situation still has not been resolved. I need to delete the Device from my dashboard so that I may reinstall the agent. However, it is still locked on my account stating that a bot is currently being deployed.

  • November 15, 2022
  • 1 reply
  • 50 views
Hello. This is my second posting, the situation still has not been resolved. I need to delete the Device from my dashboard so that I may reinstall the agent. However, it is still locked on my account stating that a bot is currently being deployed.

    1 reply

    Padmakumar
    Premier Pathfinder | Tier 7
    Padmakumar
    Premier Pathfinder | Tier 7
    December 6, 2022

    Hi @stephen.s ,

     

    You may try the following method.

    1. Stop the BOT Agent service.
    2. Remove the Device by accessing Manage → Devices.
    3. Restart the BOT Agent service.
    4. Add the Device again.
    Padmakumar
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