Hello , I am using the community edition of AA and I am not able to use the capture under recorder action on Chrome and Edge after having the A360 extension installed. I am attaching the error messages below.

  • 17 June 2022
  • 4 replies

I am attaching the pictures here errorerror1

4 replies

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Hi @Sriranjini R Vasista​ ,


Could you try modifying/refreshing the Window Title in the Window Variable and try once more?


Kind Regards,

Ashwin A.K

Hi @Sriranjini R Vasista​ 


  • The First error that you are getting is because of the bot is not able to find the window please refresh the selection window in control room.


Solution 1:

  • Please do cross verify once whether the extension is there in Chrome and Edge browser
  • Please Open Registry Editor and then please check the below mentioned pointers are there:
  • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge\NativeMessagingAllowlist – Add “automation.edge.browseragent”
  • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge\NativeMessagingAllowlist – Add “”



NativeMessagingAllowlist - Key

“automation.edge.browseragent”, “” Add as a String


If not please do add the above things which I mentioned.


Solution 2:

If the above mentioned registry values is already there then try downgrading the recorder package in Automation Anywhere Control room





If this helped you mark my answer as "Best"



Hey @Nishanth A​ I tried all the above steps ,it's still not getting resolved .

Please do check the below link:


If not just uninstall the Bot agent and delete the Bot agent from your device and install it back.