Hello , I am using the community edition of AA and I am not able to use the capture under recorder action on Chrome and Edge after having the A360 extension installed. I am attaching the error messages below.

Hi @Sriranjini R Vasista​ 

• The First error that you are getting is because of the bot is not able to find the window please refresh the selection window in control room.

Solution 1:

• Please do cross verify once whether the extension is there in Chrome and Edge browser
• Please Open Registry Editor and then please check the below mentioned pointers are there:
• Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge\NativeMessagingAllowlist – Add “automation.edge.browseragent”
• Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge\NativeMessagingAllowlist – Add “automation.chrome.agent”

Note:

NativeMessagingAllowlist - Key

“automation.edge.browseragent”, “automation.chrome.agent” Add as a String

If not please do add the above things which I mentioned.

Solution 2:

If the above mentioned registry values is already there then try downgrading the recorder package in Automation Anywhere Control room

If this helped you mark my answer as "Best"

Please do check the below link:

apeople.automationanywhere.com/s/article/Your-Chrome-Plugin-is-either-not-installed-or-disabled

If not just uninstall the Bot agent and delete the Bot agent from your device and install it back.

Thanks,

Nishanth