Hello Dears, I am trying to create my first bot task. I am the begginer and stuck in step "recorder capture". When I run a bot I receive the error as on the following screen. What does it mean? Please kindly help me. Thank you! Best regards, Kasia.

  • 8 March 2022
  • 7 replies

error.recorder capture

7 replies

Userlevel 6
Badge +16

Hi @Katarzyna Siotor​ ,


Please confirm have you installed Bot Agent in your machine and device is registered to CR?


Checkout below link for resolution,>

This time I have an error like this:


Userlevel 6
Badge +16

@Katarzyna Siotor​ Bot Agent is connected to your device?

Yes, I confirm. Even few times. I'll check this link.


Yes, please have a look:



Userlevel 6
Badge +16

Can you restart Bot Agent Service and try again?


Steps for Restarting Bot Agent Service :


  • Click on Windows+R
  • Type services.msc
  • Hit Enter
  • Check for Automation Anywhere Bot Agent Service
  • Right Click and Restart

I cannot see it on the list :(