Question

Hello all, can anybody help me out...while setting username in credentials section under devices i get "Not found" error ...

  • 3 March 2022
  • 2 replies
  • 37 views

Hello all, can anybody help me out...while setting username in credentials section under devices i get "Not found" error ...

2 replies

Userlevel 6
Badge +16

Hi @Dahanika Lakshmi Katepalli​ ,

 

Can you restart Bot Agent Service and try again?

Userlevel 4
Badge +7

Hi @Dahanika Lakshmi Katepalli​ ,

 

The Refresh Button usually solves it, and if not then double check if the Bot Agent is upgraded to its latest version(21.121).

 

Kind Regards,

Ashwin A.K

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