Hi @manognya.prasad ,

The bot agent is unable to access the above mentioned location.

To install at the system level, select Anyone who uses this computer (all users)

All users of the device can use this Bot Agent. However, users installing the Bot Agent must have administrator privileges.

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html

I also faced that issue in my project. I found that bot is not able to access .csv as database. 

What The work around as to convert data from csv to xlsx file. 

copy and paist so somthing like that as you prefer. 

after that you can access that excel file as database.