Excel Advanced package

  • 26 April 2024
  • 6 replies

Badge +1

Excel Advanced open command is not working from past 4 days in Community Edition and few more commands as well , its not working for my friends and colleague as well , please anyone can provide some solution for this issue  


Best answer by Ganesh Bhat 28 April 2024, 04:49

View original

6 replies

Userlevel 4
Badge +6

I’m not seeing the same thing. Could you give some more specifics? Where is this Excel file located? What errors are you getting? Has IT placed some restrictions on your system recently? Have you tried uninstalling and reinstalling your Bot Agent?


Userlevel 4
Badge +12

Hello @Neel 5518 


Any error your getting while executing?




Badge +1

there are multiple errors coming now with automation anywhere CR 

1 Aw Snap 

2 Contact your system administrator

3 cannot open excel 

I am really fed up of this A360 tool 

attaching the below SS you can see it, hope you get some solution for this issue.

Thanks & Regards


Userlevel 4
Badge +12

@Neel 5518 


Could you please refer to KB Article:


Solution: Re install office 365 in your machine and reboot your system.


For uninstalling  the office please refer this KB :

Userlevel 3
Badge +5

Hi @Ganesh Bhat and @Aaron.Gleason 

Thank for sharing the KB article. Just a quick note: the article is only accessible to customers and partners, so not everyone in the community may be able to view it. If possible, could you provide a brief summary or any key points from the article? This would be really helpful for those who cannot access it.


Rima Sengupta

Userlevel 4
Badge +12

Here is the attachment