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Neel 5518
Cadet | Tier 2
April 26, 2024
Solved

Excel Advanced package

  • April 26, 2024
  • 6 replies
  • 169 views

Excel Advanced open command is not working from past 4 days in Community Edition and few more commands as well , its not working for my friends and colleague as well , please anyone can provide some solution for this issue  

Best answer by Ganesh Bhat

@Neel 5518 

 

Could you please refer to KB Article: https://apeople.automationanywhere.com/s/article/Error-message-An-unknown-error-occurred-when-executing-the-OpenExceI-command

 

Solution: Re install office 365 in your machine and reboot your system.

 

For uninstalling  the office please refer this KB :

 

https://support.microsoft.com/en-us/office/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8

6 replies

Aaron.Gleason
Automation Anywhere Team
Aaron.Gleason
Automation Anywhere Team
April 26, 2024

I’m not seeing the same thing. Could you give some more specifics? Where is this Excel file located? What errors are you getting? Has IT placed some restrictions on your system recently? Have you tried uninstalling and reinstalling your Bot Agent?

 

Ganesh Bhat
Most Valuable Pathfinder
Ganesh BhatMost Valuable Pathfinder
Most Valuable Pathfinder
April 27, 2024

Hello @Neel 5518 

 

Any error your getting while executing?

 

Thanks,

Ganesh 

You can reach me through WhatsApp : https://wa.me/message/5B3COVB4TXWHO1 LinkedIn: https://www.linkedin.com/in/ganeshdhogale/ https://www.linkedin.com/company/ai-brahmaai/ YouTube: https://www.youtube.com/@aibrahma1150
N
Neel 5518Author
Cadet | Tier 2
April 27, 2024

there are multiple errors coming now with automation anywhere CR 

1 Aw Snap 

2 Contact your system administrator

3 cannot open excel 

I am really fed up of this A360 tool 

attaching the below SS you can see it, hope you get some solution for this issue.

Thanks & Regards

Nilesh

Ganesh Bhat
Most Valuable Pathfinder
Ganesh BhatMost Valuable PathfinderAnswer
Most Valuable Pathfinder
April 28, 2024

@Neel 5518 

 

Could you please refer to KB Article: https://apeople.automationanywhere.com/s/article/Error-message-An-unknown-error-occurred-when-executing-the-OpenExceI-command

 

Solution: Re install office 365 in your machine and reboot your system.

 

For uninstalling  the office please refer this KB :

 

https://support.microsoft.com/en-us/office/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8

You can reach me through WhatsApp : https://wa.me/message/5B3COVB4TXWHO1 LinkedIn: https://www.linkedin.com/in/ganeshdhogale/ https://www.linkedin.com/company/ai-brahmaai/ YouTube: https://www.youtube.com/@aibrahma1150
rima.sengupta
Automation Anywhere Team
rima.sengupta
Automation Anywhere Team
May 17, 2024

Hi @Ganesh Bhat and @Aaron.Gleason 

Thank for sharing the KB article. Just a quick note: the article is only accessible to customers and partners, so not everyone in the community may be able to view it. If possible, could you provide a brief summary or any key points from the article? This would be really helpful for those who cannot access it.

Thanks

Rima Sengupta

https://www.linkedin.com/in/rima-sengupta/
Ganesh Bhat
Most Valuable Pathfinder
Ganesh BhatMost Valuable Pathfinder
Most Valuable Pathfinder
May 17, 2024

Here is the attachment

You can reach me through WhatsApp : https://wa.me/message/5B3COVB4TXWHO1 LinkedIn: https://www.linkedin.com/in/ganeshdhogale/ https://www.linkedin.com/company/ai-brahmaai/ YouTube: https://www.youtube.com/@aibrahma1150
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