I’m trying to create an workbook in A360, but it fails to create with the following error pop-up.
![](https://uploads-us-west-2.insided.com/automationanywhere-en/attachment/27a3c2ae-ef81-45ba-b0ce-2b8a1e033181.png)
I’ve pre-installed Microsoft office 2021 apps with lifetime validity.
![](https://uploads-us-west-2.insided.com/automationanywhere-en/attachment/4688140a-c317-453a-80f0-da6b7080ee8f.png)
I’m using the latest version of excel advanced package (I’ve tried older versions also and getting the same problem)
![](https://uploads-us-west-2.insided.com/automationanywhere-en/attachment/a28fa8a6-1a2a-453c-ac67-7525f9025f71.png)
Has anyone experienced this issue?
Also can anyone guide me, what is the root cause and if there is any solutions to this issue?