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Question

Excel Advanced Create Workbook fails to create spreadsheet


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I’m trying to create an workbook in A360, but it fails to create with the following error pop-up.

 

I’ve pre-installed Microsoft office 2021 apps with lifetime validity.

I’m using the latest version of excel advanced package (I’ve tried older versions also and getting the same problem)

 

Has anyone experienced this issue?

Also can anyone guide me, what is the root cause and if there is any solutions to this issue?

5 replies

Raul Jaimes
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  • Navigator | Tier 3
  • 494 replies
  • July 18, 2023

@puja.k1

Verify if  you can create an Excel file manually at the same path.  Change path if so or  check permissions under directory

Regards


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  • Author
  • Cadet | Tier 2
  • 1 reply
  • July 22, 2023

I’m able to create manually in that path. I tried to create the excel programmatically as well using python and it works just fine.

 

In A360, I can’t create excel at any location, I get the same issue every time.


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  • Cadet | Tier 2
  • 3 replies
  • January 7, 2025

Hi! I am having the same error, were you able to solve this?


Lu.Hunnicutt
Pathfinder Community Team
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  • Pathfinder Community Team
  • 66 replies
  • January 7, 2025

@Vatsy Do you have insight into this?


Vatsy
Pathfinder Advocate | Tier 6
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  • Pathfinder Advocate | Tier 6
  • 107 replies
  • January 9, 2025

Hi ​@puja.k1, ​@domerentnest, and ​@Lu.Hunnicutt,

I tried the Excel Advanced: Create Workbook action in my Community Edition and it worked fine. Please refer to the below screenshot for the same.

 

Please find attached the excel file that the bot created.

It seems that the users who are facing this issue might have to reinstall MS Excel or the complete MS Office applications on their machines and then see if this issue gets resolved.

 


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