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Error using action - application: Open program/file

I'm trying to use the action to make the bot open the browser, but when I add the action and try to use it to select the program, the following error message appears:


Does anyone know how to fix this error?

 

Hi ​@cunhatr,

 

Have you tried the Browser → Open action for this?

​@cunhatr This could be a corruption issue with the package files. 

Here’s what I would try to resolve this:

  1. Open Services and stop the Automation Anywhere Bot Agent service.
  2. Delete the contents of the C:\ProgramData\AutomationAnywhere\GlobalCache folder.
  3. Start the Bot Agent service.
  4. Re-run your automation.

This will clean out all your cached packages. When you run your automation, it will download all new package files instead, so your first bot runs may be a bit slower than usual.

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