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Error using action - application: Open program/file - java.io.IOException

  • October 14, 2025
  • 2 replies
  • 23 views

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Error using action - application: Open program/file

I'm trying to use the action to make the bot open the browser, but when I add the action and try to use it to select the program, the following error message appears:


Does anyone know how to fix this error?

 

2 replies

Padmakumar
Premier Pathfinder | Tier 7
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  • Premier Pathfinder | Tier 7
  • 1171 replies
  • October 14, 2025

Hi ​@cunhatr,

 

Have you tried the Browser → Open action for this?


Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • 870 replies
  • October 14, 2025

@cunhatr This could be a corruption issue with the package files. 

Here’s what I would try to resolve this:

  1. Open Services and stop the Automation Anywhere Bot Agent service.
  2. Delete the contents of the C:\ProgramData\AutomationAnywhere\GlobalCache folder.
  3. Start the Bot Agent service.
  4. Re-run your automation.

This will clean out all your cached packages. When you run your automation, it will download all new package files instead, so your first bot runs may be a bit slower than usual.