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Hi All - I am new to AA and currently taking the course. 

I have started with the first bot build. I am able to open the browser and when I invoke capture, I am getting the below error. I have tried with Chrome and Edge however getting the same issue. 
 

 

Please help.

In your browser, check to make sure the Automation Anywhere extension is added and is active. You can also turn it off then on and see if that helps.

Your screen shot also shows that you have a very high resolution screen and that you’re using a high zoom amount to make the text readable. That won’t cause the error you are showing but could cause some other Recorder weirdness, such as objects that don’t appear to line up when recording.

Should that happen, consider changing your screen resolution down and changing your zoom to 100%. It won’t look as pretty but should automate more consistently.

Have fun learning the software!  😊


@Aaron.Gleason Thanks for your reply. I see that the extension is active on both Edge and Chrome browser.

Edge:

 

Chrome:


May I know the recommended resolution and zoom (I assume it is 100%)
Current Setting:
 

 


@Aaron.Gleason  I have changed both the scale and display resolution like below and it is working now. Thanks for all your help and appreciate the quick response.
 

 


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