Error performing single capture in recorder capture. I have installed 2 automation anywhere extensions 360 and 11,2, i have control room 11429 and bot 21.116. already tried the regedit, uninstalling and installing the bot restart pc. same errror
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tried downgrading to all the recorder package . still same error.
Hi @noel cruz ,
Can you keep one extension i.e A360 and do a cleanup using below steps and try again?
- Delete below file if exist, C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere\registration.properties
- check if the Automation Anywhere Bot Agent service exists and try to delete it and install the Automation Anywhere Bot Agent again.
- Open Command Prompt with Administrative right, Enter below commands
- sc stop "Automation Anywhere Bot Agent"
- sc delete "Automation Anywhere Bot Agent"
If this is not helping you please raise a support ticket with AA using below link,
https://apeople.automationanywhere.com/s/support/p>
Record-Capture command only capture toolbar of the website but inside it cannot detect no red box.
Hi @noel cruz ,
please raise a support ticket with AA using below link,
https://apeople.automationanywhere.com/s/support
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