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Error "delivery note and Release Order-Task Order - Extraction Failed and download completed"

  • January 24, 2026
  • 3 replies
  • 48 views

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Dear All,

 

Any solution for this error while run process in document automation 

 

 

3 replies

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  • Navigator | Tier 3
  • January 24, 2026

@ali.nabil More info is needed. What document type are you using? Tell us about your learning instance. Does the file downloaded contain any information? Does your company block AI sites?


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  • Author
  • Cadet | Tier 2
  • January 24, 2026

@ali.nabil More info is needed. What document type are you using? Tell us about your learning instance. Does the file downloaded contain any information? Does your company block AI sites?

Hello Aaron,  I notes this message inside the istance EXTRACT_FAILED - [Native] : 500 : DOCUMENT_FAILED : GenAI Token limit is exceeded. 

I am using community version  it is failed 


Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • January 24, 2026

@ali.nabil There's your answer. 

You have a limited amount of documents to extract using Community Edition. If you need more documents, you will need to upgrade to the Enterprise Edition of the software.