I have an existing community edition account. If I login by clicking the Automation Anywhere icon on my laptop, I received error message: “Error occurred while performing requested operation”. The dashboard is blank. There is no automation bots I have created are found. Usual side menu options are missing. Though the device status is displays as Green and Connected. Bot Agent version is 22.20. Community Edition build 21072. But when logged in through control room url  it works. So is it due to cloud platform?