Skip to main content
Solved

disconnected


Forum|alt.badge.img+1

Hello, I’ve got this message and keep having it despite removing and reinstalling the bot. Can you help?

Best answer by DS78

You might have connected this device with other control room. Please remove it from there and then try to connect by installing bot agent again.

View original
Did this topic help answer your question?

4 replies

Forum|alt.badge.img+8
  • Navigator | Tier 3
  • 32 replies
  • April 19, 2024

Hello , 

can you check on your device list if there are duplicates for this devices?


Forum|alt.badge.img+1
  • Author
  • Cadet | Tier 2
  • 2 replies
  • April 19, 2024

No, I can’t find anymore the way to see the control room page, always end up in the community… don’t know if it si correct, but when subscribing for the community I was asked to change PW, I did, so I guess there is only 1 password and only 1 login page, with both community and work ambiences… or not?


DS78
Most Valuable Pathfinder
Forum|alt.badge.img+11
  • Most Valuable Pathfinder
  • 28 replies
  • Answer
  • April 19, 2024

You might have connected this device with other control room. Please remove it from there and then try to connect by installing bot agent again.


Forum|alt.badge.img+1
  • Author
  • Cadet | Tier 2
  • 2 replies
  • April 19, 2024

Well, it’s hard to do it for me, when I’ve just said I don’t know how to login there, and even less if there is a second (other) control room… anyway never mind.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings