I am having difficulty connecting my device/laptop once I log into the Community Edition control room.
As a new user, my device has never successfully connected. Are there suggestions on what to try or support articles to review that will help getting past this issue?
Question
Device will not connect in Control Room
+10If you’re using this Bot Agent behind a proxied firewall, check this article:
Otherwise, the Bot Agent communicates with the Control Room over port 443, which is the same as HTTPS web pages. This is not typically blocked by IT departments.
Start there, and if that doesn’t work, let us know more about your network environment.
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