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Dear Team, when i am trying browse file from desktop through Excel advanced :open pakage am getting error as showned in below. & Same error getting while running the bot also.please help me out. Thanks, Kavitha K

  • 27 July 2022
  • 1 reply
  • 30 views

image

1 reply

Userlevel 7
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Hi @Kavitha Kumari Kudumu​ 

 

Good Day!

 

Please refer the below KB article for the reported error and follow the steps:

https://apeople.automationanywhere.com/s/article/Error-unable-to-run-the-bot-error-Code-user-not-logged-in/p>

If you are still facing an issue then please create a support case

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

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