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Question

Credential could not be found in the credential vault.

  • April 24, 2024
  • 3 replies
  • 396 views
H
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Hello,

We are getting this error message :  Credential could not be found in the credential vault.

Could you please help us to solve it ?

 

Thank you in advance.

Regards,

Hind

3 replies

Aaron.Gleason
Automation Anywhere Team
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  • Aaron.Gleason
  • Automation Anywhere Team
  • 566 replies
  • April 24, 2024

Did you add the credential to a locker?

Can we have screen shots of the credential vault entry and the action(s) where you’re trying to use the credential?

H
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  • Hind.taoufyq
  • Author
  • Cadet | Tier 2
  • 1 reply
  • April 24, 2024

Please find attached  the screenshot.

 

 

1 Attachments
Aaron.Gleason
Automation Anywhere Team
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  • Aaron.Gleason
  • Automation Anywhere Team
  • 566 replies
  • April 24, 2024

It appears you added the credential to the vault and a locker. If you try to re-select those credentials in that Email: Connect action, are they available?

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