Hi Community,

I am currently working on the Master Certification use case exam and facing an issue when trying to connect my local device to the Control Room. The error I receive is:

Steps I have already tried:

• Uninstalled, installed, Restarted Bot Agent multiple times.

• Cleared cache from C:\ProgramData\AutomationAnywhere and installed Bot Agent

• Same issue in the new Device as well.

Despite these steps, the Bot Agent is still not connecting to the Control Room.

​@Automation Anywhere I am currently blocked with Usecase exam and not sure how long will I have time to complete it. Please kindly let me know how to resolve this.

Thanks in advance!