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ilahabd
Cadet | Tier 2
August 28, 2024
Question

cannot connect device

  • August 28, 2024
  • 2 replies
  • 168 views

Unable to reach the device This may be due to a network connectivity issue with the device. To continue, please check that the device is running and connected to the internet and try again. If you continue to see this message, please contact your system administrator.

    2 replies

    Aaron.Gleason
    Automation Anywhere Team
    Aaron.Gleason
    Automation Anywhere Team
    August 28, 2024

    Try these steps:

    1. Delete the device in Manage > Devices. Then try reconnecting your Bot Agent.
    2. Uninstall your Bot Agent and reinstall it.

    If these don’t work, reply and we’ll try something else.

    I
    ilahabdAuthor
    Cadet | Tier 2
    August 28, 2024

    It doesnt show any device in devices. When i run bot i installed botagent then i added extension and then it gives me this erorr

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