I can’t connect to my device, and I can’t seem to delete the current version in the community edition
+5- Most Valuable Pathfinder
- 19 replies
@ted1729, can you confirm your PC has the agent installed? Also, can you share a screenshot like the below?
+9Hi
Go to directory where you have the botagent logfiles. Tipically
C:\ProgramData\AutomationAnywhere\BotRunner\Logs\Node_Manager.log
Verify any error message and post it here.
Regards
+6Dear
We have different scenario when we cant connect to device are following:
- Reinstall the bot agent with latest version
- Restart the bot agent services
- Make sure AA certificate for control room is added in your local machine
- Restart the machine
Regards,
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