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Bot Running window not showing

  • April 26, 2024
  • 3 replies
  • 418 views

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Bot running window in the down right corner is not showing, so the client cannot monitor it neither pause it.

Best answer by Aaron.Gleason

This response is for Enterprise edition only. Your system administrator can turn off the Bot Agent window by default.

Administration > Settings > Devices > Advanced Options > Bot Launcher JVM Options

If they added “-Dbot.agent.ui=false”, the Bot Agent window will not be displayed by default.

If you’re not using Enterprise edition, try uninstalling your Bot Agent, cleaning out the \ProgramData\AutomationAnywhere folder, and reinstalling your Bot Agent.

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3 replies

Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • 539 replies
  • Answer
  • April 26, 2024

This response is for Enterprise edition only. Your system administrator can turn off the Bot Agent window by default.

Administration > Settings > Devices > Advanced Options > Bot Launcher JVM Options

If they added “-Dbot.agent.ui=false”, the Bot Agent window will not be displayed by default.

If you’re not using Enterprise edition, try uninstalling your Bot Agent, cleaning out the \ProgramData\AutomationAnywhere folder, and reinstalling your Bot Agent.


Setric Breeze
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  • Cadet | Tier 2
  • 2 replies
  • November 20, 2024

@Aaron.Gleason Hi, in our CR there is no value in Bot Launcher JVM Options field and it is blank and it is still not showing Run time window. We tried re-installing the bot agent as well. Still run time window is not popping. Any solution?


Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • 539 replies
  • November 20, 2024

Please contact support@automationanywhere.com and they will be able to troubleshoot your enterprise control room more effectively than we can on a message board.


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