Answer

Bot Agent "user not logged in" device credentials Error

Forum|Forum|2 years ago
August 2, 2023
2 replies
187 views

+1

raheel.ashraf
Ground Control | Tier 1

Hi, I have installed the Bot Agent for A360, when I run the bot it asked to add device credentials. On giving the information I am facing the same error “User not logged in”. Note that my computer has a domain added, so I am adding a name like “domain-name\username”. I have also tried the following methods but no success so far.

If in a domain DOMAIN\UserName
If not Username
If that doesn't work .\username
If that doesn't work hostname\username

Best answer by Tamil Arasu10

Hi @raheel.ashraf ,

To find your domain and username, open a command prompt and type “whoami”. Put that in the Device credentials window and Update credentials, as seen below. Note: If you’re not on a bot runner, you don’t need to fill out a password

+18

Tamil Arasu10
Most Valuable Pathfinder
Answer
Forum|Forum|2 years ago
August 2, 2023

Hi @raheel.ashraf ,

To find your domain and username, open a command prompt and type “whoami”. Put that in the Device credentials window and Update credentials, as seen below. Note: If you’re not on a bot runner, you don’t need to fill out a password

_Tamil_

R