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Question

Black capture while using image recognition

  • August 2, 2024
  • 1 reply
  • 38 views

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I have black capture when I work with image recognition. When I wait for the window to appear in the window the capture is black. What’s the solution please?

1 reply

Tamil Arasu10
Most Valuable Pathfinder
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  • Most Valuable Pathfinder
  • 3276 replies
  • August 6, 2024

Hi @FatimaEzzahra,

Ensure that the ‘Secure Recording mode’ is not enabled

Verify that your image capture settings are correctly configured

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/commands/cloud-image-recognition-action.html


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