Black capture while using image recognition

Question

I have black capture when I work with image recognition. When I wait for the window to appear in the window the capture is black. What’s the solution please?

Tamil Arasu10 · Answer

Hi @FatimaEzzahra,Ensure that the ‘Secure Recording mode’ is not enabledVerify that your image capture settings are correctly configuredhttps://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/commands/cloud-image-recognition-action.html

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