Skip to main content
Question

Black capture while using image recognition

  • August 2, 2024
  • 1 reply
  • 100 views

Forum|alt.badge.img+3
I have black capture when I work with image recognition. When I wait for the window to appear in the window the capture is black. What’s the solution please?

1 reply

Tamil Arasu10
Most Valuable Pathfinder
Forum|alt.badge.img+18
  • Most Valuable Pathfinder
  • August 6, 2024

Hi @FatimaEzzahra,

Ensure that the ‘Secure Recording mode’ is not enabled

Verify that your image capture settings are correctly configured

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/commands/cloud-image-recognition-action.html