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Authentication API returns "Access is denied" error

G
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Hi

 

We use since years the authentication API (doc here : https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/control-room/control-room-api/authenticate-password.html)

But since last wednesday we received this error message : 

{

    "code": "access.is.denied",

    "details": null,

    "message": "Access is denied"

}

 

I tried with many users and nothing works.

I also tried to use an apiKey instead, but I have the same error.

 

Please help me, I’m stuck and my production too !

Regards

Best answer by Aaron.Gleason

You missed the banner at the top of the page… and we missed changing this.  😂

The /v1/authentication is no longer functioning. Use /v2/authentication instead. They are nearly identical.

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3 replies

Aaron.Gleason
Automation Anywhere Team
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  • Aaron.Gleason
  • Automation Anywhere Team
  • 544 replies
  • Answer
  • July 22, 2024

You missed the banner at the top of the page… and we missed changing this.  😂

The /v1/authentication is no longer functioning. Use /v2/authentication instead. They are nearly identical.

G
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  • Guillaume.R
  • Author
  • Cadet | Tier 2
  • 2 replies
  • July 22, 2024

Thanks Aaron

I don’t know which banner you speak about

I have no banner explaining v1 is no longer functioning 😭

But v2 works thanks

 

Regards

G
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  • Guillaume.R
  • Author
  • Cadet | Tier 2
  • 2 replies
  • July 23, 2024

Again Thanks Aaron

I got the banner finally.

But when I refresh it disappear and never came back…

 

But where to find the version .33 ?

In the control room I see 

Automation 360 build 23192

I don’t see any version number anywhere…

 

How to find it ?

Regards

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