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Question

AA360 device not deleted its active bot of deployment

  • January 24, 2023
  • 7 replies
  • 106 views

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Can anyone tell me the solution

 

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  • Cadet | Tier 2
  • January 24, 2023
  1. Stop the bot agent service 
  2. The try to delete it.

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  • Cadet | Tier 2
  • January 24, 2023

Hi shatdal

how to stop the bot agent service in lap


rbkadiyam
Mission Commander | Tier 5
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  • Mission Commander | Tier 5
  • January 24, 2023

@Revathi.S1 restart vdi/laptop/ device and execute same api call


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  • Cadet | Tier 2
  • January 24, 2023

Can you tell me the detail step for this 

 

 


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Hi @Revathi.S1 

PFB steps for restarting bot agent

  1. Uninstall Bot Agent
  2. Delete files in C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere
  3. Download and install Bot Agent again
  4. Complete the Device registration instructions shown on the screen

If this didn't help you go for API option, Get Authorization token before resetting the device


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  • Cadet | Tier 2
  • January 24, 2023

1st method not worked and the 2nd method are you telling in postman


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Revathi.S1 wrote:

1st method not worked and the 2nd method are you telling in postman

Yes @Revathi.S1 


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