Skip to main content
Cadet | Tier 2
January 24, 2023
Question

AA360 device not deleted its active bot of deployment

  • January 24, 2023
  • 7 replies
  • 162 views
Can anyone tell me the solution

 

    7 replies

    Cadet | Tier 2
    January 24, 2023
    1. Stop the bot agent service 
    2. The try to delete it.
    Cadet | Tier 2
    January 24, 2023

    Hi shatdal

    how to stop the bot agent service in lap

    rbkadiyam
    Premier Pathfinder | Tier 7
    Premier Pathfinder | Tier 7
    January 24, 2023

    @Revathi.S1 restart vdi/laptop/ device and execute same api call

    Ramesh B Kadiyam
    Cadet | Tier 2
    January 24, 2023

    Can you tell me the detail step for this 

     

     

    Most Valuable Pathfinder
    January 24, 2023

    Hi @Revathi.S1 

    PFB steps for restarting bot agent

    1. Uninstall Bot Agent
    2. Delete files in C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere
    3. Download and install Bot Agent again
    4. Complete the Device registration instructions shown on the screen

    If this didn't help you go for API option, Get Authorization token before resetting the device

    Chand
    Cadet | Tier 2
    January 24, 2023

    1st method not worked and the 2nd method are you telling in postman

    Most Valuable Pathfinder
    January 24, 2023

    1st method not worked and the 2nd method are you telling in postman

    Yes @Revathi.S1 

    Chand