Question

AA Device Error - Community Edition

  • 6 January 2023
  • 3 replies
  • 773 views

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I have created a control room in the Community version of the Automation Anywhere. It was working fine; I was able to connect to my local machine and all that.

When I tried to run a sample bot, it didn’t work. I deleted the device from my laptop and also deleted the task that was in progress from the control room. Now I’m not able to delete the existing machine and add a new one in another laptop but with the same account.

Device Deletion

 


3 replies

Userlevel 6
Badge +16

Hi @roopa0412 ,

 

Can you try restating the Bot Agent Service by following below steps

Steps for Restarting Bot Agent Service :

  • Click on Windows+R
  • Type services.msc
  • Hit Enter
  • Check for Automation Anywhere Bot Agent Service
  • Right Click and Restart
     

If above method is not helping you checkout below thread,

 

Userlevel 5
Badge +9

Hi @roopa0412 ,

You will need reset the device.  Kindly check the following thread in order to reset the device via API.

 

 

Regards

Badge

Hi @roopa0412 ,

 

Can you try restating the Bot Agent Service by following below steps

Steps for Restarting Bot Agent Service :

  • Click on Windows+R
  • Type services.msc
  • Hit Enter
  • Check for Automation Anywhere Bot Agent Service
  • Right Click and Restart
     

If above method is not helping you checkout below thread,

 

Not able to find Automation Anywhere Bot Agent Service.

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