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Navigator | Tier 3
March 1, 2023
Question

Not able to connect the local device.

  • March 1, 2023
  • 9 replies
  • 414 views

Hi all,

I am not able to connect to local device facing difficulty. 

 

Tried to delete but not able to delete. Please help me with this.

 

Thanks & Regards,

Lakshmi MP

    9 replies

    rohit.k2
    Cadet | Tier 2
    Cadet | Tier 2
    March 1, 2023

    Hi, check if there is any active deployment going on in “InProgress” activity.

    Rohit, RPA Engineer
    Navigator | Tier 3
    March 1, 2023

    Hi @rohit.k2 , One task is there in “Inprogress” but in automation i have deleted that bot but still showing in progress. What to do.

     

     

    rohit.k2
    Cadet | Tier 2
    Cadet | Tier 2
    March 1, 2023

    Consider restarting the bot agent service and try again.

     

    Rohit, RPA Engineer
    Navigator | Tier 3
    March 1, 2023

    Hi @rohit.k2 ,

    I tried by restarting the bot agent but still same issue not able connect to local device. Please suggest me.

     

    Cadet | Tier 2
    March 1, 2023

    Hi, 

    You can have a look into this video. 

     

    Hope it helps!! 

    rbkadiyam
    Premier Pathfinder | Tier 7
    Premier Pathfinder | Tier 7
    March 1, 2023

    @lakshmi_mp Remove automation anywhere folder under 

    C:\Windows\System32\config\systemprofile\AppData\Local , restart your machine and connect to control room.

    Ramesh B Kadiyam
    Navigator | Tier 3
    March 2, 2023

    Hi @rbkadiyam , even after following above steps, I am facing same issue. Not able to connect to local device, not able to delete the existing device. What changes I need to make. Please let me know.

    Padmakumar
    Premier Pathfinder | Tier 7
    Premier Pathfinder | Tier 7
    March 2, 2023

    Hi @lakshmi_mp ,

     

    Have you tried with resetting the Device through CR API call? If not, please try.

    Padmakumar
    Navigator | Tier 3
    March 2, 2023

    Hi all,

    I deleted the existing device and connected to local machine, its working fine now. I referred to this link.

    https://chandmohammad.hashnode.dev/how-to-reset-your-automation-anywhere-device-using-api-in-postman-a-step-by-step-guide?_fsi=wEzotsuN

    Thank you all for your support and guidance.