Question

Can not find device name

  • 28 May 2023
  • 4 replies
  • 71 views

Badge +1

Hi  AA Team,

Please help me.

I already checked the issue in your forum but that is not helping me.

I am using community edition.

While running bot, I am getting issue "Credential Not Found".

I clicked on the "Refresh button" if that text field which is picking my device name. But still not working.

In below image, there is a device name (I have just masked it in image for security purpose)

 

 


4 replies

Userlevel 5
Badge +9

@bubunyellow 

Please post your windows version.  Try the following:

Configure the Local Security Policy settings. In Windows, select Security Settings > Local Policies > Security Options. Enable the Interactive logon > Do not require CTRL+ALT+DEL option.

Regards

Badge +1

HI Raul,

It’s 22H2. windows home

Userlevel 5
Badge +9

 @bubunyellow 

I believe you are facing a issue with your Windows version. Try to set it manually.

 

 

 

REF: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/device-req-for-bot-agent.html#d407354e648

However i will try to reproduce it.

 

Regards

Badge +1

This topic is solved. Thanks for your time and effort.

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