Question

AA360 device not deleted its active bot of deployment

  • 24 January 2023
  • 7 replies
  • 41 views

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Can anyone tell me the solution

 


7 replies

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  1. Stop the bot agent service 
  2. The try to delete it.
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Hi shatdal

how to stop the bot agent service in lap

Userlevel 4
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@Revathi.S1 restart vdi/laptop/ device and execute same api call

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Can you tell me the detail step for this 

 

 

Userlevel 5
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Hi @Revathi.S1 

PFB steps for restarting bot agent

  1. Uninstall Bot Agent
  2. Delete files in C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere
  3. Download and install Bot Agent again
  4. Complete the Device registration instructions shown on the screen

If this didn't help you go for API option, Get Authorization token before resetting the device

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1st method not worked and the 2nd method are you telling in postman

Userlevel 5
Badge +8

1st method not worked and the 2nd method are you telling in postman

Yes @Revathi.S1 

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