Question

why this pop-up windows appear continually?? (code: user.not.logged.in)

  • 15 March 2022
  • 5 replies
  • 66 views

3 

i login my account, check my desktop machine name(whoami with cmd) and also password

but starting bot, that windows appear and stop the task

how can i solve this problem..?


5 replies

Userlevel 5
Badge +9

Hi @donghwi kim​ ,

 

Can you restart Bot Agent and try again?

Userlevel 5
Badge +9

Hi @donghwi kim​ ,

 

Steps for Restarting Bot Agent Service :

 

Click on Windows+R

Type services.msc

Hit Enter

Check for Automation Anywhere Bot Agent Service

Right Click and Restart

hi @ChanduMohammad,,then how can see the bot agent in A360? is it download program? 

Hi, @ChanduMohammad S​ 

then, how can see the 'bot agent' in A360

is it download program?

i solve this problem like under sequence

connect CR server with admin account -> Manage -> Devices -> Deployment -> check the 'Single user'(Regular)

 

it checked before 'Multiple users' so it arouse the error.

 

your opinion also give me a help,

thanks @ChanduMohammad S​ 

Userlevel 5
Badge +9

Welcome @donghwi kim​ 

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