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Cadet | Tier 2
October 3, 2024
Question

Website is not loading - Sign Ups for Certification

  • October 3, 2024
  • 16 replies
  • 159 views

I am trying to sign up for the Advanced Certification. The website just shows a loading circle graphic when I click on the “Certify for $5” button. It has been like this for me for over a week. I’ve tried different browsers and different computers.

    16 replies

    KS10Author
    Cadet | Tier 2
    October 3, 2024

    At this point, I would recommend trying a computer at a nearby library. This isn’t a cheeky response, it’s honest. There’s something interfering with this page and I can’t figure out what.

    If you’re able to complete the purchase on the library computer, it will be part of your account and you should be able to take the Advanced Certification at any time including on your work or home computer.

    I’m sorry I don’t have a better idea for you, but I haven’t seen this elsewhere.

    Ok, appreciate the help. I will report back after a visit to the library hah. 

    KS10Author
    Cadet | Tier 2
    October 3, 2024

    Stopped by the library on the way to work and unfortunately same issue. This can’t be a me only thing then. I even tried creating a new login ID.

    Aaron.Gleason
    Automation Anywhere Team
    Automation Anywhere Team
    October 3, 2024

    Did you use your own computer at the library, or did you use one of the public computers?

    KS10Author
    Cadet | Tier 2
    October 3, 2024

    I used the public computer.

    Aaron.Gleason
    Automation Anywhere Team
    Automation Anywhere Team
    October 3, 2024

    I will escalate this to our engineering group. Thank you for your diligence in trying to solve this issue.

    KS10Author
    Cadet | Tier 2
    October 3, 2024

    Thank you for the help. Would appreciate if it can be resolved before the $5 deadline is over!